How This FAQ Works for You
Most questions we receive come down to three things: how to fund your account, how to get money out, and what to do when something looks off. We've organised this page around those real moments. When you send a deposit via bKash, Nagad, or Rocket, the amount shows in your account wallet once the transfer confirms on the wallet side — open
your bKash or Nagad app, send to the number shown on the deposit screen, and confirm with your PIN. Withdrawals follow a verification step where we match your wallet number to the one registered on your account. If you're accessing from Dhaka or anywhere else in Bangladesh on mobile, the account pages load the same way as desktop — no separate app
required for basic account management. For anything not covered here, our support team is reachable directly.
- bKash Deposit Path
- Nagad Transfer
- Rocket Payment
- Account Wallet